How It Works
What this service is
Restoration Lincoln is a free referral service, not a restoration contractor. We connect you with licensed, insured restoration companies serving Lincoln and Lancaster County. All work is performed by the independent contractor you choose to hire.
We say this plainly because it matters: when you call, you are not hiring us. You are being introduced to a contractor, and your agreement is with them.
The three steps
- 1
You call +1 (402) 783-8866
Describe what happened, how far the damage extends, and where in the Lincoln area you are. Say whether it is water, fire or mold, and whether it is an emergency. The line is answered 24 hours a day, including weekends and holidays.
- 2
You are matched with a local contractor
We connect you with a licensed, insured restoration contractor who covers your address and handles the type of loss you have. The match matters: fire restoration, sewage backup and mold remediation each need different equipment and certification from a clean water extraction.
- 3
They assess, quote, and you decide
The contractor inspects the property, uses moisture meters to map how far the water travelled, and provides a written estimate. You hire them directly and pay them directly. If you would rather use someone else, that is entirely your call.
Water damage right now?
The referral line is answered 24 hours a day, including weekends and holidays.
+1 (402) 783-8866Free referral · Licensed & insured contractors · Lincoln & Lancaster County
What to do before anyone arrives
Do
- • Shut off the water at the main if the source is plumbing
- • Photograph and video everything before moving anything
- • Lift furniture off wet carpet, or put foil under the legs
- • Move valuables and documents somewhere dry
- • Open the claim with your insurance carrier early
- • Wait for the fire department to release the property
Do not
- • Enter standing water near outlets, wiring or the panel
- • Use a household vacuum on standing water
- • Wipe soot — it sets the stain permanently
- • Run the HVAC after a fire, which spreads soot everywhere
- • Disturb mold growth, which releases spores
- • Discard damaged items before they are documented
- • Attempt sewage cleanup yourself
Frequently asked questions
Is Restoration Lincoln a restoration company?
No. We are a free referral service. We do not own equipment, employ technicians or perform restoration work. We connect callers with licensed, insured restoration contractors serving Lincoln and Lancaster County, and the contractor you choose performs and is responsible for the work.
What does the referral cost me?
Nothing. The referral is free and carries no obligation. You pay the contractor you hire, on terms you agree directly with them.
How do you make money?
Restoration contractors pay to receive referrals from the network. That is how the service stays free for homeowners.
Can I choose a different contractor?
Yes, always. A referral is an introduction, not a commitment. You are free to get other quotes, and for anything beyond emergency extraction you generally should.
What should I ask a restoration contractor before hiring?
Ask for proof of licence and current liability insurance, a written estimate before work starts, and whether they carry IICRC certification for water restoration. Ask who communicates with your insurance carrier and how. Be wary of anyone who wants a large payment up front or pressures you to sign before you have read the paperwork.
Will I be called repeatedly after I enquire?
You are connected with a contractor for the job you called about. If you would rather not be contacted again, say so and the request will be honoured.
Water damage right now?
The referral line is answered 24 hours a day, including weekends and holidays.
+1 (402) 783-8866Free referral · Licensed & insured contractors · Lincoln & Lancaster County